IT Break/Fix Technician - London

IT Break/Fix Technician

Junior Server Hardware Support Engineer

Employment Type: Full-Time Employment

Start Date: Immediate

Job Location: E14 & RM7

Salary Range: £24,000-£35,000 depending on experience

This is a great opportunity for a young enthusiastic person to embark in a career in IT

The role is for a Junior Server Hardware Support Engineer working at our customer’s sites and data centres in E14 and RM7.

They are to complete basic server hardware maintenance and support tasks, as well as managing the relationship between the customer and your employer.

This person will ensure that support tasks are managed effectively and responded to in a timely manner through a logging system. Completing requests themselves or by raising tickets with the helpdesk where necessary.

Responsibilities:

Monitor the internal ticketing systems at our customers’ sites, completing basic Hardware support requests where appropriate
Provide support to our customer via telephone and email
Maintain high standards particularly regarding customer communications and response times
Maintain an up-to-date knowledge of current server hardware, i.e. HPE and DELL hardware
Engage in training opportunities to further develop skills and knowledge in key areas.
Complete any other tasks as requested by your senior member of staff.

Applicant Requirements, but not necessary:

Experience with Microsoft & Linux server operating systems, including installation, configuration and maintenance
Experience with Server Hardware, hardware servicing, upgrades and basic repairs
IT/Computing qualifications (Comptia A+, Server+) are preferable but not essential
Knowledge and understanding of standard office software packages i.e. Outlook, Excel and Word
A good standard of written and oral communication
Ability to work effectively within a team environment, both taking direction from and supporting other colleagues
Flexibility regarding working hours; overtime is paid but there are likely to be circumstances where you will be required to start early or finish later and or Out-of-hours work

Training Opportunities:

Continuous professional development through on-the-job training by senior engineers

Job Type: Full-time

Salary: £25,000.00 to £28,000.00 /year

phone
8628120569

Posted on : last year, #65, 4 views

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